How Do I Active My Bitdefender Antivirus Subscription? | Bitdefender Helpline
Bitdefender support number +1-800-207-0114
Find
out if Bitdefender Antivirus is installed.
To
examine if Bitdefender Antivirus is installed on your PC open Control Panel & look
for Bitdefender Antivirus in the menu of installed applications. Click the
Start button, type in appwiz. CPL and hit Enter your
keyboard.
This will open the list of all
the applications installed on your PC. Look for the name of your Bitdefender
product in the file. Bitdefender Total Security, Bitdefender Internet Security,
Bitdefender Antivirus Plus, etc. Bitdefender support number +1-800-207-0114
If
Bitdefender is missing from the list of installed programs, read – How to
install Bitdefender.
Check
the security status of your Bitdefender product
Now
that Bitdefender is installed, let's check its security status to ensure that
it's protecting your system.
Double-click
this Desktop shortcut to open the Bitdefender dashboard. You are protected if
the message You are safe is displayed on the
Bitdefender interface.
Whenever
issues affect the Security of your computer, the status that appears on the
upper side of the Bitdefender interface changes into red; the displayed status
indicates the nature of issues affecting your system. To fix a problem, click
the button next to the detected issue.
Alternatively,
look for the small Bitdefender icon in the notification area of the task-bar.
If you double-click or right-click on this icon and choose Show, the
Bitdefender interface will open on your screen.
The
Bitdefender system tray icon also informs you when issues affect your computer
or how the product operates by displaying a special symbol, as follows:
No
problems are affecting the Security of your system. You are protected! Critical
issues are affecting the Security of your order. They require your immediate
attention and must be fixed as soon as possible.
If
Bitdefender is not working at all, the system tray icon appears grayed-out.
This usually happens when the subscription expires. If you need help purchasing
a Bitdefender subscription, read – How can I place an order?
It can
also occur when the Bitdefender services are not responding, or other errors
affect Bitdefender's regular operation. In such a case, we recommend that you
restart Windows. If the issue persists after a reboot, reinstall your
Bitdefender product.
Bring
up the Bitdefender interface from the Desktop icon or the system tray icon and
access My Account in the navigation menu. Here, you
can view subscription information and access your Bitdefender Central account
to manage your devices' protection.
Check
the subscription status to ensure that the subscription is up to date, and is
not expiring soon. If you recently purchased a new Bitdefender subscription and
the validity is not reflected in the installed product, read – How to activate
your Bitdefender subscription.
Check
Security and Maintenance status in Windows.
The
Security and Maintenance feature from Windows Action Center will also inform
you if you have antivirus protection:
. Click
the Start button, type in Control Panel, then hit Enter
your keyboard. This will open the Control Panel on your screen.
. Under
System and Security, click Review your computer's status.
. Click
Security to expand this section.
. Click
the link View in Windows Security, under Virus protection.
. In
the Virus & threat protection window, you should see Bitdefender Antivirus
with green check-marks.
5.
Perform the EICAR Test to test virus detection
The
European Institute for Computer Antivirus Research (EICAR) has developed a test
file to check antivirus programs.
When
Bitdefender is working correctly, it should detect the EICAR test. If you click
the link below, your system will attempt to download the EICAR test file.
This
file is not malicious, but by industry-wide agreement, it is detected as
malicious by mainstream products with antivirus functionality so that people
can verify that their security solutions are configured correctly.
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